||Computer Technologies Inc. provides
computer and network installation and support services to businesses
in Washington DC metro area.
We concentrate our efforts on the reliability and security of your
Some of our services...
Initial FREE Consultation:
As a courtesy for all new clients, we will we will meet at your site to
discuss your needs and plans, gather some basic information about your
current system configuration, and most importantly, learn what we can
about your business and your business processes. This allows our
engineering team to better recommend a solution designed for you.
Having an engineer troubleshoot problems with you over the telephone can
be quicker, and often cheaper than paying for an on-site service call.
Phone Support has a 15-minute minimum charge. This service is provided
by the same engineers and technicians that provide field service to our
clients, so they are often familiar with your network and
By using remote access software, our engineers can connect to your
network to perform various administration tasks, be it resetting a
password, upgrading software on servers and workstations, or simple
periodic maintenance. This service has a 15-minute minimum charge, and
requires supporting software be installed and running on the systems to
On-site Service Call:
If our engineers determine your issue can not be resolved via Phone
Support or Remote Administration, or at your request, an engineer will
be dispatched to your site, usually the same day. There is a minimum
1-hour charge for on-site service calls. Free pickup and
delivery available in Arlington.
Using any of several types of monitoring software (such as Insight
Manager for HP Proliant servers), we can detect errors in your systems
via the Internet. This information is then sent to an engineer for
resolution. This service may be used for checking once a day to see if
your web site is up or testing that your email server is responding
every hour. If your hardware supports it, we can monitor for critical
items, such as failed hard drives or other components.
Please call 703-522-5555