Computer Technologies Inc. provides computer and network installation and support services to businesses in Washington DC metro area. We concentrate our efforts on the reliability and security of your network infrastructure. Some of our services...

Initial FREE Consultation:
As a courtesy for all new clients, we will we will meet at your site to discuss your needs and plans, gather some basic information about your current system configuration, and most importantly, learn what we can about your business and your business processes. This allows our engineering team to better recommend a solution designed for you.

Phone Support:
Having an engineer troubleshoot problems with you over the telephone can be quicker, and often cheaper than paying for an on-site service call. Phone Support has a 15-minute minimum charge. This service is provided by the same engineers and technicians that provide field service to our clients, so they are often familiar with your network and configurations.

Remote Administration:
By using remote access software, our engineers can connect to your network to perform various administration tasks, be it resetting a password, upgrading software on servers and workstations, or simple periodic maintenance. This service has a 15-minute minimum charge, and requires supporting software be installed and running on the systems to be managed!

On-site Service Call:
If our engineers determine your issue can not be resolved via Phone Support or Remote Administration, or at your request, an engineer will be dispatched to your site, usually the same day. There is a minimum 1-hour charge for on-site service calls.   Free pickup and delivery available in Arlington.

System Monitoring:
Using any of several types of monitoring software (such as Insight Manager for HP Proliant servers), we can detect errors in your systems via the Internet. This information is then sent to an engineer for resolution. This service may be used for checking once a day to see if your web site is up or testing that your email server is responding every hour. If your hardware supports it, we can monitor for critical items, such as failed hard drives or other components.